Lidl Connect APN settings: what to use in Ireland

What are the Lidl Connect APN settings?

There are no published ones. Lidl's Lidl Connect page, its help articles and 1GLOBAL's service description, terms and price list do not list an APN, an MMS setting or a proxy for the Irish service. Phones normally take the APN from the SIM itself. If data fails, ask Lidl Connect customer care for the values.

An APN, or access point name, tells the phone which gateway to use for mobile data. On most networks the SIM or the phone's own carrier list fills it in automatically, so the customer never sees it. That is probably why Lidl has not published one: the documents describe installing the SIM or eSIM and activating it in the Lidl Plus app, with no manual network step.

This page does not give you an APN to type in, because no official source states one for Lidl Connect Ireland. A wrong APN can stop data entirely, and Apple warns it can also cause "additional charges". If customer care gives you settings, enter them exactly as given and keep a note of them.

Do you need to enter an APN for Lidl Connect at all?

Usually not. Apple says the APN can be filled in automatically from iOS 16 if the provider supports it, and Lidl's own minimum for iPhones is iOS 16. On Android, the phone loads APN entries for the SIM that is inserted. Only change the APN if data fails after the basic checks.

Apple's advice is plain: "Don't edit the APN unless directed by your network provider or mobile device administrator." That applies to Lidl Connect as much as to any network. Before touching the APN, work through the checks on the not working page: mobile data on, the right line chosen on a dual-SIM phone, the plan active in Lidl Plus and, abroad, Data Roaming switched on.

If you are keeping your number, also check that the transfer has finished. Until it does, your number and your service are still with your old provider, and the Lidl Connect SIM may not have data yet. Lidl says you get a notification in the app when the transfer completes.

Why do APN guides online show web.vodafone.de for Lidl Connect?

Because most of them describe Lidl Connect in Germany, a different service on Vodafone Germany's network. Lidl Germany's own setup guide gives web.vodafone.de as the internet APN. That setting is for German SIMs and will not help a Lidl Connect Ireland SIM, which comes from 1GLOBAL and uses eir in Ireland.

The same mix-up affects APN apps and "APN settings" websites: an entry called "Lidl Connect" is almost always the German one, with the German country code 262. Lidl Connect also exists in Austria and Switzerland, again as separate products. None of their settings, prices or apps apply in Ireland.

Do not copy eir's own APN either. Lidl Connect uses the eir network in Ireland, but the SIM is issued by 1GLOBAL, and eir has not said its customer settings apply to Lidl Connect. If you have tried other settings, reset the APN to the default (see below) before you contact customer care.

What have Lidl Connect users reported about the APN?

One forum user on ISPreview, using a Lidl Connect SIM in the UK during launch week, wrote that the "APN had to be set to Truephone" before it connected to UK networks. Truphone is the company now called 1GLOBAL. This is one user's report, not an official setting, and Lidl has not confirmed it.

Another user in the same thread noticed that the physical SIMs' serial numbers (ICCIDs) start with 8944, the prefix used for SIMs issued in the UK. That fits with 1GLOBAL having grown out of Truphone, a UK company, but it is an observation, not a statement from Lidl.

What it suggests in practice: if your phone offers several APN entries and data does not start, especially when roaming in the EU and EEA, the UK, Switzerland, Ukraine and Moldova, an entry named after Truphone or 1GLOBAL may be the one meant for this SIM. Ask customer care to confirm before relying on it, and switch back to the default if it does not help.

How do you check APN settings on iPhone for Lidl Connect?

Open Settings, tap Mobile, then Mobile Data Network. On older iOS versions it is Mobile Data, then Mobile Data Options, then Mobile Data Network. Apple notes you can only see or edit the APN if the provider allows it, so on some SIMs the option is missing, which is normal.

Apple adds that, unless you use a configuration profile, an iOS update resets any APN you typed in. So if data stops after an update, the reset may be the reason, and the fix is the same: ask customer care for the values rather than guessing.

1. Open the APN screen

   Settings › Mobile › Mobile Data Network. On a dual-SIM iPhone, first choose the Lidl Connect line.

2. Look, do not type

   If the fields are filled in, leave them. If they are empty and data works, that is fine too.

3. Reset if you changed them

   At the bottom of the screen, tap Reset Settings to go back to the provider default.

4. Restart

   Restart the iPhone, or turn Airplane Mode on for 15 seconds and off, as Lidl advises.

How do you reset APN settings on Android?

Menu names differ by maker, so the quickest route is to type "Access Point Names" into the search bar at the top of Settings. Open it for the Lidl Connect SIM, tap the three-dot menu and choose Reset to default. The phone then reloads the entries it holds for the inserted SIM.

• Choose the Lidl Connect SIM first on a dual-SIM phone; each SIM has its own APN list.
• If several entries appear, the selected one has a filled dot. Do not delete entries you did not add.
• After the reset, restart the phone and test with WiFi switched off.
• If the list is empty even after a reset, the phone has no entry for this SIM: that is the point to ask customer care for the values, not to copy settings from an APN website.

What if data still does not work after resetting the APN?

Then the APN is probably not the problem. Check the plan is active in Lidl Plus, that a renewal payment has not failed, and that the phone supports 4G or 5G: eir began switching off 3G data on 1 October 2026. Abroad, data stops at 50GB a month. Then contact customer care.

Customer care can be reached through the chatbot in the Lidl Plus app, on +353 1 9203010 or at [email protected]. Say which phone you have, whether it is an eSIM or a store SIM, where you are, and what you have already tried. The customer service page has the full list of ways to reach them.

More symptoms and fixes, from no signal to stuck number transfers, are on Lidl Connect not working.